Businesses are using mobile devices more than ever to increase productivity and profitability. However, like desktops and laptops, smartphones and tablets are highly vulnerable to hacking. Also, some employees expose them to threats in ways they may not even be aware of. To protect your company from these threats, follow these tips on keeping mobile devices safe.
Ensure mobile device OS is up-to-date
Apple and Android’s operating system updates improve overall user experience, but their primary function is to fix security vulnerabilities. You can reduce your business’s exposure to threats by installing updates for ALL devices as soon as they become available. Some people wait for a few weeks or months to update their device’s OS. This gives hackers ample time to exploit vulnerabilities on devices that run on outdated operating systems.
Install business applications only
Downloading apps seems harmless. However, lenient mobile devices policies on what should and shouldn’t be downloaded on company devices could lead to staff installing non-business-related apps from third-party stores. Most of these apps are notorious for malicious advertising codes and other threats.
Be careful with public Wi-Fi networks
Emergency situations might compel you to use password-free Wi-Fi networks in hotels, airport, cafes, or any public place. Connecting to an open network could expose your confidential information and sensitive company data to hackers connected to the same network.
You can avoid this by providing a practical internet data plan, preferably one that includes roaming services, for remote workers. And if you really have to connect to an open Wi-Fi, don’t use the connection for transferring sensitive data.
Enable phone tracking tools
Losing a company-issued mobile device is a scenario many would rather not contemplate, but it happens. Devices can be misplaced or stolen. Enabling a useful app such as ‘Find my iPhone’ for iOS devices or ‘GPS Phone Tracker’ for Android helps users locate lost phones, or otherwise delete data in stolen devices. Downloading and setting up the app takes just a few minutes. It will give you peace of mind knowing that even if your phone is lost or stolen, its contents will not be compromised.
Screen SMS carefully
SMS messaging may not be as effective as email phishing, but SMS phishing can also be used to trick users into clicking malicious links. Hackers send messages purporting to be from someone you know or a legitimate source that asks you to send confidential data urgently. You can either delete these messages, block unknown senders, or alert your IT department in case you encounter a possible scammer.
Mobile devices are becoming more critical to operations. And with more devices open to attack, businesses must bolster their cyber security efforts. Hackers will exploit every possible vulnerability, and that includes those in unsecured smartphones and tablets. Get in touch with us if you need comprehensive security solutions for your business.