by Eric Clemens | Sep 18, 2017 | VoIP
You’ve probably heard of Voice over Internet Protocol or VoIP phone systems by now. But do you know what they are and why they’re so popular among small- to medium-sized businesses? If you’re reluctant to ditch your traditional phone system, these VoIP benefits might...
by Eric Clemens | Aug 28, 2017 | VoIP
Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP system. Through ‘vishing scams,’ hackers can disguise themselves as bank representatives. They can convince your employees to provide confidential financial details...
by Eric Clemens | Jul 20, 2017 | VoIP
There are plenty of VoIP solutions available in the market today, but the two clear standouts are Microsoft’s Skype for Business and Google’s Hangouts Meet. Each product offers stellar voice and video conferencing features, and rich integrations with other apps. So...
by Eric Clemens | Jul 4, 2017 | VoIP
Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do...
by Eric Clemens | Jun 15, 2017 | VoIP
Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it...
